Privacy Policy
Last Updated: 7/6/2025
Tacoma Language Academy, a DBA of Read to Speak, LLC ("we," "our," "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://tacomalanguageacademy.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
We may collect information about you in various ways. The information we may collect includes:
- Personal Data: Identifiable information, such as your name, email address, telephone number, and demographic information (age, gender, etc.), that you voluntarily provide to us when you register for services, make a payment, or communicate with us.
- Payment Information: When making purchases, we may collect your payment details to process your transactions securely via our third-party payment processor, Stripe. This includes purchases of lesson credits, which are tracked within your account on our website. We do not store payment details on our servers. Stripe’s privacy policy governs how your payment data is processed: Stripe's Privacy Policy.
- Usage Data: Automatically collected information when you interact with our website, including your IP address, browser type, operating system, and browsing behavior (pages visited, time spent, etc.).
- Cookies and Tracking Technologies: We may use cookies, beacons, tags, and similar technologies to collect data to enhance your experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- To operate, maintain, and improve our website and services.
- To process transactions and manage your account, including credits and renewals.
- To send you administrative information such as confirmations, invoices, technical notices, and updates.
- To respond to inquiries, provide customer service, and resolve issues.
- To send promotional communications about our services, events, or offers, if you’ve opted in.
- To comply with legal obligations or respond to lawful requests by public authorities.
3. Sharing of Information
We may share your information with third parties only under the following circumstances:
- Service Providers: We may share your information with third-party vendors to assist us in providing services, such as payment processing, hosting, data analysis, and customer service. These third parties are only permitted to use your information for the services they provide to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes (e.g., a subpoena or court order).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business deal.
4. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Your Choices
You have options regarding the collection and use of your data:
- Account Information: You may update or delete your account information at any time by contacting us. You may also request deletion of unused lesson credits or associated data, subject to legal and operational limits.
- Cookies: You can manage or disable cookies via your browser settings. However, doing so may affect your ability to use certain features of our website.
- Marketing Communications: You may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.
6. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing them with any personal information.
8. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.
9. Data Retention
We retain your personal data only as long as necessary to provide services, maintain accurate records, comply with legal obligations, and resolve disputes. You may request deletion of your data as outlined above.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.