Payment Policy

At Tacoma Language Academy, we strive to make the payment process as smooth and flexible as possible. This policy explains how credits work for both private lessons and courses.

1. Credit-Based System

Tacoma Language Academy operates on a credit-based system. To book either private lessons or enroll in a course, you must first purchase credits. Credits can be purchased in advance through our website.

Credits do not expire and will appear in your account once processed. Most purchases appear immediately, but in rare cases may take up to several business days. Contact us if your credits don’t show up after a reasonable wait.

2. Course Enrollment

Courses require a set number of credits to enroll. To reserve your spot in a course, you must have sufficient credits and complete enrollment through your dashboard. Enrollment is first-come, first-served and not confirmed until credits are applied.

If you attempt to enroll without enough credits, you'll be prompted to purchase more before continuing.

3. Payment Methods and Stripe Integration

We accept the following payment methods for purchasing credits:

Stripe processes all payments securely on our behalf. We do not store any credit card information on our servers—only a record of purchased credits and payment status is retained. For more information, visit Stripe's website.

4. Enrollment Timing & Availability

Enrollment is only possible once you have enough credits in your account. Courses may fill quickly, so we recommend purchasing credits and enrolling as early as possible to secure your spot. Your enrollment is not confirmed until the required credits have been applied.

5. Refund Policy

In general, credits are non-refundable. Please refer to our cancellation policy and refund policy for full details on cancellations and refund eligibility.

If you have any questions or concerns about our payment policy, please contact us for assistance.