Payment Policy
At Tacoma Language Academy, we strive to make the payment process as smooth and flexible as possible. This payment policy outlines when payments are due for both private lessons and courses.
1. Private Lessons
Private lessons at Tacoma Language Academy operate on a credit-based system. To book a private lesson, you must first purchase the appropriate type of lesson credit—either individual or small group. One credit covers one session. Lesson credits can be purchased in advance through our website at https://tacomalanguageacademy.com.
Credits do not expire and will appear in your account once processed. Please allow up to several business days for payments and changes to be reflected on your account. If you need help determining which type of credit is right for your booking, please contact us.
2. Courses
Payments for courses are due in full by the beginning of the first day of class. You must ensure that your course payment is made on or before this date to secure your enrollment. If the payment is not received by the start of the first class, you may be unable to attend.
Please allow up to several business days for course payments and updates to be reflected on https://tacomalanguageacademy.com.
3. Payment Methods and Stripe Integration
We accept the following payment methods for both private lessons and courses:
- Credit or debit cards via our secure payment processor, Stripe, on https://tacomalanguageacademy.com.
- At this time, we cannot accept payments via cash or check.
Stripe processes all payments securely on our behalf. No payment details are stored on our servers. For more information about Stripe’s privacy and policies, please visit Stripe's website.
4. Late Payments
If a payment for a course is not made by the start of the first day of class, Tacoma Language Academy reserves the right to deny access until payment is received. Late payments for private lessons may result in suspension of future lessons until the balance is settled.
5. Refund Policy
Please refer to our cancellation policy and refund policy for full details on cancellations and refund eligibility for both private lessons and courses.
If you have any questions or concerns about our payment policy, please contact us for assistance.